14 December 2020
London Tier 3 Update
14th December 2020
MISCHIEF WEST END PRODUCTION TICKET HOLDERS UPDATE
Following the recent announcement that London will go into Tier 3 at midnight on the 16th December 2020, this is the updated position for ticket holders for affected performances in London.
This does not affect the UK Tour opening of The Play That Goes Wrong at this time, which is still going ahead on 17 December 2020 in Bath.
If you have a booking for 15th December 2020:
• the performance is going ahead and your booking is valid on the terms on which you originally purchased it.
If you have a booking for one or more performances between 16th December 2020 and 8th January, 2021:
• the performance is not taking place
• you do not need to do anything now
• your ticket sales point will contact you as soon as possible with more information. The terms of your purchase will apply to the information provided.
If you have a booking for a performance from 9th January, 2021 onwards:
• the performance is currently scheduled to go ahead and your booking is valid on the terms on which you originally purchased it.
• you do not need to do anything now but if you need any information or want to check the conditions of the booking, you should contact the sales outlet where you purchased it using the contact information on the confirmation email
• sales outlets will process your enquiry as soon as they can but please bear with them as they are prioritising helping customers with bookings for cancelled performances.